Call center scams are becoming more sophisticated as criminal networks turn to AI tools to automate scripts, impersonations and targeting, turning their crude schemes into highly efficient global ...

When the Magic lost to the Raptors by one point on the road Dec. 29, Orlando squandered a 21-point first-half lead. On Friday night inside Kia Center, however, it was Toronto that gave up a 14-point ...

Call Center Interview English: The Defining Edge in Your Career In today's fiercely competitive job market, fluent English communication has become the critical differentiator for call center ...