The mom of 4 and Not Gonna Lie podcast host opens up exclusively to Women's Health about reclaiming the term.
Call Center Interview English: The Defining Edge in Your Career In today's fiercely competitive job market, fluent English communication has become the critical differentiator for call center ...
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Call center employee is fed up with scammers, so he came up with the perfect script to deal with them
Some fraudsters don’t know when to stop. This call center employee has had enough of scammers trying to buy expensive items using other people’s cards, so he created a clever script to immediately get ...
The Philippine BPO industry has entered a new era of Intelligent Outsourcing. The traditional cost-focused call center model has evolved into a high-value hybrid ecosystem where Agentic AI resolves 75 ...
A child care facility at the heart of Nick Shirley's viral video alleging fraud in Minnesota has a history of violations, according to the Minnesota Department of Human Services. A Minnesota ...
We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up for any (or all) of our 25+ Newsletters. Some states have laws and ethical rules regarding solicitation and ...
PORTLAND, Maine — Charter Communications has announced that it is eliminating 176 positions at its Portland call center as part of a transition to other U.S.-based customer service centers, a company ...
As energy demand for data centers soars, environmental groups are calling for a moratorium on the approval and construction of new facilities. More than 230 organizations, including Food & Water Watch ...
How Did a Single Scam Uncover a €700 Million Criminal Network? International authorities have taken down a crypto fraud and money-laundering operation that moved more than €700 million across multiple ...
Kevin Wu is the CEO of Leaping AI. Leaping AI automates call centers with voice AI agents for customer service and home services. Home services and remodeling companies depend on the telephone more ...
Doug Myers is a digital content producer for CBS Texas. A longtime journalist, Doug has worked for four newspapers in Texas and Louisiana and for three television stations in Texas. He has also spent ...
Copyright 2026 The Associated Press. All Rights Reserved. Copyright 2026 The Associated Press. All Rights Reserved. A federal agent wears an Immigration and Customs ...
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