When you launch a new product, your vision for its use might differ from how customers actually use it. Ivar Jacobson created the first use case model in 1987 while working at Ericsson. It started as ...

ChatGPT’s chatbot admitted bearing “some responsibility” in the terrifying murder of an elderly Connecticut mom — whose killer son’s paranoid delusions were allegedly fueled by the artificial ...

Customers expect quick and smooth help when they reach out to customer support—whether it’s about a delayed order, a product question, or a service issue. Good case management means keeping track of ...

Rhode Island's rollout of "conflict-free" case management has been troubled by a lack of resources and poor planning. State workers report being excluded from decision-making, leading to burnout and ...

What is a Case Manager? The case manager is here to help students navigate and access the full range of resources available to them — both on campus and throughout the Philadelphia community. Housed ...

A woman has melted hearts online after sharing the incredible difference just six weeks can make in a foster dog's life. When Jaimie Delaney heard about 100 dogs who were rescued from a hoarding ...

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The U.S. maternal mortality rate is the highest of any high-income country. This rate is more than double that of other countries at 18.6 deaths per 100,000 live births, according to data from 2023.

Within the prior 24 months, I have had a financial relationship with a company producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients: Consultant ...