Today, C&A continues to adapt its operations to support a more agile, customer-centric, and data-driven future. C&A selected Impact Analytics after an extensive evaluation of global AI and retail ...

Strengthen your customer relationships by addressing these eight key customer experience failures. Opinions expressed by Entrepreneur contributors are their own. Failures like over-automation, ...

The Data Analysis Software Market was valued at USD 300 billion in 2024 and is projected to reach USD 500 billion by 2033, growing at a CAGR of 7.2% during the forecast period from 2026 to 2033. This ...

In today’s competitive eCommerce landscape, customer loyalty plays a crucial role in the success of every brand. One of the most effective ways to foster that loyalty is through loyalty programs.

OpenAI is notifying some ChatGPT API customers that limited identifying information was exposed following a breach at its third-party analytics provider Mixpanel. Mixpanel offers event analytics that ...

NEW YORK, Nov. 20, 2025 /PRNewswire/ -- Clootrack, the AI-powered customer intelligence platform used by over 150 global enterprises, today announced that its customers have collectively processed ...

GeekWire chronicles the Pacific Northwest startup scene. Sign up for our weekly startup newsletter, and check out the GeekWire funding tracker and VC directory. by Taylor Soper on Nov 18, 2025 at 9:05 ...

Customer journey analytics software aims to help businesseses understand, optimize and personalize every step of the customer experience. By aggregating and analyzing data from touchpoints across both ...

While conversation analytics (CA) is one of the earliest AI-enabled contact center products, the application is currently experiencing a renaissance driven by generative and agentic artificial ...

Michael O'Connell, Chief Analytics Officer at Spotfire explores how the company uses data science, geospatial analytics and AI to boost the energy sector As industries continue to experience ...