I tested the top backup software for 2025 to help you protect your data. Here's my hands-on review of the best options for businesses and individuals.

Utrecht-based Eurail BV has acknowledged that customer information has been involved in a cybersecurity incident. According to an official statement, an unauthorized person gained access to the ...

Tech outlet Wired is at the center of a potential data breach after a lone hacker claimed to have breached Condé Nast and is now threatening to leak the personal information of more than 2.3 million ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

Customer journey analytics software aims to help businesseses understand, optimize and personalize every step of the customer experience. By aggregating and analyzing data from touchpoints across both ...

Oracle Corp. today announced the general availability of Oracle AI Database 26ai and Oracle Autonomous AI Lakehouse, both aimed at supporting artificial intelligence training and inference across ...

Salesforce announced Agentforce Voice, a feature that allows companies to have artificial intelligence agents answer customer service calls. The Agentforce product, which also includes text chat, now ...

The HBR Executive Playbook on building an organization where customer success is the foundation of long-term growth. by Rachel DuRose Customer-centric organizations follow a simple principle: ...

How brands gain the strategic edge in customer experience by balancing AI with the human touch. In partnership withNiCE As brands compete for increasingly price conscious consumers, customer ...

A tech entrepreneur named Jason Lemkin set out to document his experience using an AI “vibe coding” tool called Replit to make an app. But the “vibes” turned bad real quick. The AI wiped out a key ...