Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

The 74 reports that as school choice programs expand, parents demand improved customer service amid challenges like ...

Bajaj Finance aims to enhance operational efficiency, strengthen trust, and drive higher productivity across its business and accelerating its artificial intelligence journey from innovation to ...

Indian startups are adopting CRMs early to transform chaotic, founder-led sales into scalable, data-driven systems that boost ...

Discover the best customer identity and access management solutions in 2026. Compare top CIAM platforms for authentication, ...

Frost & Sullivan is pleased to announce that SECOM Singapore has received the 2025 Singapore Customer Value Leadership Recognition in the integrated security services industry for its outstanding ...

Since its creation three decades ago, the COPC CX Standard has served as the operational backbone for the world's leading companies across all industries. Release 8.0 represents the most significant ...

Nutshell reports effective CRM and email marketing alignment enhances customer relationships through strategic planning in ...

RobotDepot launches with a curated and rotating inventory of certified pre-owned commercial service robots from leading global manufacturers. Inventory is limited and updated regularly, allowing ...

Ossisto is launching its AI-powered project coordination and task management service, engineered to deliver project ...

Tax law changes and IRS layoffs may delay 2025 tax refunds. However, taxpayers who file electronically and accurately will ...