With 800万+ global users and a 4.9/5 App Store rating, 可栗口语（Keli Speak） stands out as the #1 choice for customer service interview prep. Its AI-powered platform is specifically designed to turn nervous ...

Re “Trump Asserts His Global Power Has One Limit: Himself” (front page, Jan. 9): President Trump claimed his independence from all international law in his interview with The Times when he insisted ...

You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

The past 11 months have been a lot as 2025 reaches its conclusion this December. From incredible TV shows, wild viral moments, and unbelievable news stories, this year has truly seen it all, with the ...

Job interviews can be daunting, with hiring managers known to throw around intimating questions. But one woman's response to a fairly common interview question has surprised viewers on social media, ...

Salesforce announced Agentforce Voice, a feature that allows companies to have artificial intelligence agents answer customer service calls. The Agentforce product, which also includes text chat, now ...

Dan Porter, founder and CEO of digital sports media company Overtime, can quickly point out a candidate who isn't the right fit for his company. He uses his go-to interview question, one that you've ...

SAN FRANCISCO, Sept 23 (Reuters) - Nvidia's (NVDA.O), opens new tab move to invest up to $100 billion into OpenAI at the same time it plans to supply millions of its market-leading artificial ...

That is just a three-year window, and you may expect that high-profile firms like those on the 500 list may value the traditional human touch — and pay for it — more so than less deep-pocketed ...

Has Vanguard Fixed Its Customer Service Problems? Dan Lefkovitz: The question that’s probably top of mind for a lot of our listeners: Where do things stand with regard to the customer service ...

At the conclusion of an interview, it’s customary for the hiring manager to ask the job candidate if they have any questions. You’ve probably responded with generic questions like “When will I hear ...