Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

USA TODAY and Plant-A Insight Group have partnered to identify financial services companies with the best customer service. The list honors the top 500 companies in the sector. Managing finances can ...

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You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

One great thing about modern technology is the ability to color match paint. Sure, there are a lot of other great advancements, but it’s pretty cool to be able to take an item to a hardware store, ...

Community driven content discussing all aspects of software development from DevOps to design patterns. The AWS Machine Learning Associate certification validates your ability to configure, build, and ...

President Donald Trump faced two potentially serious security lapses recently, reigniting the questions about his personal safety that defined the 2024 campaign. Trump survived two assassination ...

Community driven content discussing all aspects of software development from DevOps to design patterns. The ISACA Certified Information Security Manager (CISM) exam validates your ability to design, ...

Oklahoma education leaders are giving the public a first look at the new exam that will be required for teacher applicants coming from California and New York. The test, created in partnership with ...