Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

NMFTA earned a Bronze Stevie Award recognizing its customer service team for performance, efficiency gains, and supply chain support.

Talk about AI today, and you’ll hear two stories. One says this is the future of everything. The other says it’s a bubble ...

Appellants and planning agents can soon submit enforcement appeals through the Planning Inspectorate's new digital service. We are expanding the ...

A Riverside County web portal designed to provide enhanced access to resources for public education students and their ...

Zong, Pakistan’s leading information services and technology innovation company, has entered into a strategic partnership with Samsung to unveil the ...

"Our goal is to remove the stress from ACA reporting," said Dr. Ge, the Founder of Halfpricesoft.com. "Withour 1095 e-file service and hands-on customer support, clients know they have a trusted team ...

ON24 (NYSE: ONTF), a leading intelligent engagement platform for B2B sales and marketing, announced the 2025 winners of its ...

Monroe County DMVs introduced a new automated check-in system called QLess on Monday. The system aims to reduce wait times, but some customers have expressed concerns about its complexity.

A WOMAN who sells her toenail clippings online has revealed the truly disgusting way her bigger customer uses them. Latiesha ...

One thing is certain: AI will absolutely transform work. But how it plays out depends on not only how workers to adapt, but ...

Maptive stands as the top-rated online mapping software, delivering blazing speed and rock-solid reliability.