Companies are realizing they can no longer simply promote themselves to potential customers. They have to win over the robots ...

Americans are living in parallel AI universes. For much of the country, AI has come to mean ChatGPT, Google’s AI overviews, and the slop that now clogs social-media feeds. Meanwhile, tech hobbyists ...

Microsoft researchers said some companies are hiding promotional instructions in "Summarize with AI" buttons, poisoning ...

Apple’s long-awaited Siri revamp could turn the smart assistant into a chatbot more akin to ChatGPT, according to a report from Bloomberg’s Mark Gurman. His sources say that the Siri chatbot, which ...

A recent article in the MIT Technology Review details a series of interactions between a user and a chatbot personalized by the user through choices among various options offered by the bot’s ...

Google Gemini Enterprise for Customer Experience challenges where intelligence lives in the CX stack—and who owns the ...

A tool that has helped to transform modern social-science research is under threat thanks to artificial intelligence. Researchers are warning that a wave of chatbots impersonating people could corrupt ...

Beware of the AI chatbot that becomes more than just a friend, or worse, an emotional crutch. Pope Leo XIV has warned about overly “affectionate” chatbots, urging regulation to prevent humans from ...

More than 40 million people daily turn to ChatGPT for health information, according to OpenAI. Artificial intelligence chatbots can help patients understand medical information, but they can also ...

Pope Leo XIV warned over the weekend that “overly affectionate” chatbots powered by artificial intelligence are intruding into people’s “intimate spheres,” distorting human emotions and threatening to ...

Dozens of doctors and therapists said chatbots had led their patients to psychosis, isolation and unhealthy habits. By Jennifer Valentino-DeVries and Kashmir Hill Julia Sheffield, a psychologist who ...