When millions click at once, auto-scaling won’t save you — smart systems survive with load shedding, isolation and lots of ...

Microsoft has released FetchXML-driven customization for Dynamics 365 Contact Center, enabling targeted agent transfers and compliance-aware routing without custom code.

Jeff Carlson writes about mobile technology for CNET. He is also the author of dozens of how-to books covering a wide spectrum ranging from Apple devices and cameras to photo editing software and ...

See something others should know about? Email CHS or call/txt (206) 399-5959. You can view recent CHS 911 coverage here. Hear sirens and wondering what’s going on? Check out reports ...

Data mining is the process of extracting potentially useful information from data sets. It uses a suite of methods to organise, examine and combine large data sets, including machine learning, ...

Daniel Liberto is a journalist with over 10 years of experience working with publications such as the Financial Times, The Independent, and Investors Chronicle. Stella Osoba is the Senior Editor of ...

Springer Nature is a signatory of the San Francisco Declaration on Research Assessment (DORA). Because small numbers of highly cited articles can have outsized influence on certain citation measures ...

Accessing your location data may be a bit trickier these days. All location data is maintained in a repository that Google calls Timeline. It's a map of all the places you've visited, routes you've ...