IHG is restructuring its technology systems as artificial intelligence begins to reshape how travelers search and book hotels.

AI-driven search tools are reshaping hotel distribution, challenging brand websites and OTAs as travellers increasingly rely ...

Discover how Taj-Oberoi is navigating India's hotel market, balancing luxury service with modern hospitality strategies.

New API ranks hotels by trip intent —business, romance, family— replacing outdated price first sorting. Because a ...

Hotel workers and guests both like using AI apps and virtual assistants to get fresh towels, but customers sometimes want a human touch.