Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

Educators debate AI in classrooms; responsible use teaches students skills, creativity, and workplace readiness.

As well as behavioural and technical issues, firms must also solve a variety of organisational problems to make AI work for ...

Competency-Based Education (CBE) was introduced with noble intentions: to shift the focus of learning from rote memorization ...

As global carriers in aggressively pursue AI-driven automation, U.S. operators require architectural frameworks that enable innovation and manage infrastructure.

A new federal accountability framework will tie every college program to graduate earnings and job placement. Here's how leaders can stay ahead with AI outcomes intelligence.

In today’s complex sales landscape, top teams turn insights into action, adapting to evolving buyer expectations. While many ...

NR Narayana Murthy, co-founder of Infosys, reflects on leadership, governance and India’s entrepreneurial future in a ...

Overview: AI helps farmers make accurate decisions using real-time data from soil, weather, and crops.Precision farming ...

All UGC-recognised institutions must now implement the 2026 regulations. The success of these rules will depend on how institutions interpret and enforce them, and whether institutions can balance ...

Implementation of free learning has faced serious resourcing challenges since the Jomo Kenyatta administration.

Many leaders believe the greatest risk in change is moving too slowly. That’s often true. For the times it’s not true, the ...