The FCC wants your story about the January 14 Verizon outage. The Commission has set up a special email address for reports. The outage affected millions of customers. If you were affected by the ...

Verizon customers are now receiving alerts explaining how to claim a $20 credit issued by the wireless carrier following the hourslong Wednesday outage that reportedly affected more than 2 million ...

We're still piecing together what caused Verizon's extended service blackout, but network experts point to possibilities based on how it transpired. Jeff Carlson writes about mobile technology for ...

Did you get this text from Verizon about *** $20 credit? This one is real. Here's what's going on. So after an outage knocked out service for customers nationwide, Verizon now says it's going to give ...

Millions of customers were left without service during Wednesday’s mass long outage — and scammers are out to take advantage. Verizon outage affected millions; blamed on New Jersey server failure, not ...

Verizon is offering a credit to "provide relief" to those impacted by a seven-hour service interruption. The company announced that a $20 account credit would appear on the myVerizon app, and that ...