CallFinder, a purpose-built automated quality assurance (QA) and coaching platform for contact centers, today announced a collaboration with BenchmarkPortal that will make BenchmarkPortal’s Call ...

SOUTH BURLINGTON, Vt., January 22, 2026--(BUSINESS WIRE)--CallFinder, a purpose-built automated quality assurance (QA) and coaching platform for contact centers, today announced a collaboration with ...

Companies are rethinking how they teach employees, turning to short lessons and stronger human ties to boost results. In a recent industry briefing, learning leaders urged organizations to move fast ...

From the Minneapolis shootings to the Guthrie kidnapping, visual investigation skills are now mandatory. Here's how to do it.

Slow breathing and cold plunges promise calm. But real vagus nerve treatments are more complex and still under study.

Looking for someone to cuddle up with on these cold winter nights? Look no further than your local shelter. In this week’s “Training Tips and Tricks,” world-renowned animal trainer Joel Slaven ...

You confirm that you took the image/video and are its copyright owner. Or you confirm that you are the copyright owner's authorized agent. In addition, you confirm that you have all of the necessary ...

If you stumble across a cool video, knowing how to conduct a reverse video search can come in handy. You might need to find the source of a video to reference in your content and give credit where ...

You don't need a pricey cable package to watch the Milano Cortina Winter Games. Here's how to stream bobsledding, skiing, snowboarding, and more. Seattle and New England face off on Feb. 8 in Santa ...

Green Bay Packers General Manager Brian Gutekunst spoke to the media about the success Micah Parsons had in his first season in the green and gold. Find out more in this edition of Packers Daily.

We independently review everything we recommend. When you buy through our links, we may earn a commission. Learn more› By Wirecutter Staff No matter how long you’ve used an iPhone, there are always ...

When our feeds are flooded with images and videos that can easily be altered or faked by AI, it’s both important and a little daunting. Years ago, I learned three simple tips from Poynter’s media ...