Mobile phone network providers have been accused of “milking” customers with mid-contract price rises as high as 22pc.

UK telco teams with cloud-first tech modernisation firm to deploy AI-driven automation technology to minimise downtime across ...

Virgin Media O2 has doubled down on its use of AI in its customer services department as it plots a turnaround on its customer service. The company has struggled to integrate Virgin Media and O2 since ...

Google Cloud and Liberty Global have signed a five-year deal that will see the two collaborate on AI, customer service ...

Germany’s O2 Telefónica is leading a consortium dubbed SPINE that aims to develop sovereign AI applications for mobile ...

Virgin Media O2 has announced it is deploying new artificial intelligence monitoring tools in its mobile network to predict ...

O2 has spun up its 5G Standalone network across several towns in Dorset, while Gigaclear has piped in full fibre to Gloucestershire.

Based in Stockholm, Berndtson will oversee AXS's operations across the Nordics, supporting the company's broader European strategy through close collaboration with international teams and loca ...

MILLIONS of mobile and broadband customers will no longer be hit with unexpected mid-contract price rises, the Chancellor ...

One mobile customer was handed an instant boost worth £200 after texting a five-digit number shared by Martin Lewis.

A survey of the UK’s mobile phone users has crowned smaller, price-first mobile networks best in the majority of circumstances, soundly beating the country’s incumbent providers EE, O2, Three and ...

Virgin Media O2 is working with Zinkworks to deploy AI-driven automation designed to minimise downtime across its mobile ...