Mobile phone network providers have been accused of “milking” customers with mid-contract price rises as high as 22pc.

Google Cloud and Liberty Global have signed a five-year deal that will see the two collaborate on AI, customer service ...

Germany’s O2 Telefónica is leading a consortium dubbed SPINE that aims to develop sovereign AI applications for mobile ...

A survey of the UK’s mobile phone users has crowned smaller, price-first mobile networks best in the majority of circumstances, soundly beating the country’s incumbent providers EE, O2, Three and ...

Virgin Media O2 has announced it is deploying new artificial intelligence monitoring tools in its mobile network to predict ...

UK telco teams with cloud-first tech modernisation firm to deploy AI-driven automation technology to minimise downtime across ...

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Virgin Media O2 says it saved customers the collecctive equivalent of 46 years hanging on the phone, last year. This follows the rollout of AI tools and changes to its customer contact operation.The ...

O2 has switched on its next generation 5G Standalone service across Gloucester. It means around 138,000 residents and local businesses in the city can now access the company's most advanced mobile ...