Google Cloud and Liberty Global have signed a five-year deal that will see the two collaborate on AI, customer service ...

Germany’s O2 Telefónica is leading a consortium dubbed SPINE that aims to develop sovereign AI applications for mobile ...

UK telco teams with cloud-first tech modernisation firm to deploy AI-driven automation technology to minimise downtime across ...

Virgin Media O2 said the expansion will improve mobile performance for both consumers and businesses while supporting future digital use cases.

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USA TODAY and Plant-A Insight Group have partnered to identify financial services companies with the best customer service. The list honors the top 500 companies in the sector. Managing finances can ...

This article is brought to you by our exclusive subscriber partnership with our sister title USA Today, and has been written by our American colleagues. It does not necessarily reflect the view of The ...

You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

This article is brought to you by our exclusive subscriber partnership with our sister title USA Today, and has been written by our American colleagues. It does not necessarily reflect the view of The ...