Boards are pushing for AI, but Nintex CTO Niranjan Vijayaragavan warns that without a foundation of traditional auto-mation ...

He is the Senior Vice President, Chief Information and Digital Officer at Rockwell Automation, which is a global leader ...

If you're ready to implement business orchestration to move beyond the automation chaos, here's how you can navigate this approach strategically.

Automation has reshaped work over the past few decades, bringing notable improvements in speed, scale, and efficiency across industries. Consequently, machines and software took over repetitive tasks, ...

Process mining has come of age as vendors such as Germany-based Celonis move into generative and agentic AI technology.

Explore how project management information systems guide each project phase, the tools that support them, and real-world use across industries.

Facing budget cuts? Learn how Fort Myers, Fla., and the South Carolina Dept. of Commerce used a no-code ITSM tool with AI and automation to improve service delivery without adding head count.

Since ChatGPT made its debut in late 2022, literally dozens of frameworks for building AI agents have emerged. Of them, ...

SREs consider transactional work to be toil. Toil is work that, while valuable in and of itself, does not raise the bar and improve the process for any similar future requests. It is tactical, not ...

John Carlsen has more than a decade of experience testing and reviewing home tech products, with a major focus on smart home security. He earned his BS in journalism from Utah Valley University. In ...

AI Impact spotlights deepfake risks, hospital AI wins, key exec moves, smarter automation and shifts in global AI policy.