Help desk automation is a billion-dollar industry, and one of the most likely to be disrupted by tech built upon AI. Major players like Zendesk, ServiceNow, and Freshworks currently dominate the space ...

Officials with the aquarium said the new implementation is “in response to unprecedented growth and to continue providing exceptional guest experiences” The aquarium will extend its closing time by an ...

People worldwide are being targeted by a massive spam wave originating from unsecured Zendesk support systems, with victims reporting receiving hundreds of emails with strange and sometimes alarming ...

When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue quickly and conveniently. As many businesses around the U.S. have permanently ...

SIOUX CITY, Iowa (KCAU) — The City of Sioux City has announced a new feature for bus riders. Sioux Ciy Transit bus riders will be able to pay fares digitally now through MyRide Sioux City. It’s a ...

Colloidal oatmeal may help soothe irritated skin because it has anti-inflammatory and antioxidant properties. Its starches and beta-glucan also help hold in water for moisture. Colloidal oatmeal forms ...

Rachel Williams has been an editor for nearly two decades. She has spent the last five years working on small business content to help entrepreneurs start and grow their businesses. She’s well-versed ...

Christopher Groux is an editor, writer and accessibility advocate. Before joining the Forbes Health team, he covered Accessibility at Reviewed and gaming at Inverse and Newsweek. When he’s not ...

Menopause teas may help ease hot flashes, night sweats, mood changes, and sleep issues. However, evidence for herbal treatments is limited overall. Black cohosh, red clover, licorice, maca, and ...

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