New solution from CRMIT’s AimplifAI Lab automates scalable, human-like testing of Salesforce Agentforce and API-enabled ...
The industry is coalescing around the model context protocol (MCP) as a standard for this layer. It provides a universal ...
Expanding service functionality has moved beyond trend status into survival territory. Platforms race to become comprehensive ecosystems where users solve maximum problems without jumping to ...
Salesforce CEO Marc Benioff faces backlash for ICE jokes during a keynote. Employees criticized how the recording did not ...
Agentic commerce isn't even the future; it's the now. According to Salesforce, 39% of consumers and over half of Gen Z already use AI for product ...
The global customer relationship management (CRM) market hit $112 billion in 2025—billions in software licensing, billions more in implementation services, ...
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