Use formulas instead of Power Query for tidy files, with a visible source path and clear parameters that teammates can review ...

Discover 8 2026 Excel updates, including AI formula creation and a year of change history, so your team works quicker with fewer mistakes.

Journalists in Kenya, Uganda, South Sudan, and surrounding countries are using procurement data to reveal corruption, and can ...

From hidden rows to sheet protection passwords, Excel's "privacy" features are easily bypassed—encryption and deletion are much more watertight.

AI chatbots for business capture leads, personalize conversations, recover carts, and drive revenue through automated sales ...

Duolingo is misunderstood in the current SaaSpocalypse selloff; AI agents do not threaten its business model or pricing. DUOL’s moat lies in its data dominance, addictive engagement features, and ...

After a brief pause at the end of last year, Microsoft is back with its monthly feature recap, sharing what changed across its productivity apps in January 2026. And this time, the spotlight is on ...

WFM needs forecasting, support wants ticketing, and marketing adds a chatbot. But together, it’s a Frankenstein of CX tools.

Discover Claude Opus 4.6 from Anthropic. We analyze the new agentic capabilities, the 1M token context window, and how it outperforms GPT-5.2 while addressing critical trade-offs in cost and latency.

Anthropic has officially launched Claude Opus 4.6, marking a pivotal shift in the intelligence landscape. This model isn't just a slight improvement over its predecessor; it represents a fundamental ...

In today’s business model, speed and self-service has become the dominant currency of customer support, whether it is for a contact centre of any type of ...

In this episode of DEMO, Keith Shaw is joined by PeggySue Werthessen, Vice President of Product Strategy at Strategy, and Brian Grissom, Senior Sales Engineer, for a hands-on look at Mosaic — the ...