Brett Lueschen has been appointed as the new Water Director for the city of Bloomington, with a salary of $150,781.38, after previously serving as the intern water director and having almost two ...

Moving up the ranks is a malware that plays dead until it's ripe to strike.

Help desk automation is a billion-dollar industry, and one of the most likely to be disrupted by tech built upon AI. Major players like Zendesk, ServiceNow, and Freshworks currently dominate the space ...

Abstract: It is crucial to guarantee the remote operation safety of the Maritime Autonomous Surface Ships (MASS). In this paper, a cyber-security framework of the anti-hijack system in the swarm of ...

A magician teleports a parking ticket in front of a security guard. Canada's Carney fires back at Trump after Davos speech Latest weather forecast for dangerous, massive US winter storm Cold case ...

People worldwide are being targeted by a massive spam wave originating from unsecured Zendesk support systems, with victims reporting receiving hundreds of emails with strange and sometimes alarming ...

Transport for London (TfL) and Indra Group have signed a contract entrusting the Spanish multinational with the project to operate, develop, strengthen and expand the ticketing and access control ...

Abstract: This project aims to use Topic Modeling on Customer Feedback from an Online Ticketing System using Latent Dirichlet Allocation and BERTopic. The experiment started with analysis of the ...