Abstract: This paper proposes the design and implementation of a comprehensive Smart Bus Ticketing System leveraging Radio-Frequency Identification (RFID), Global System for Mobile Communications (GSM ...

Help desk automation is a billion-dollar industry, and one of the most likely to be disrupted by tech built upon AI. Major players like Zendesk, ServiceNow, and Freshworks currently dominate the space ...

People worldwide are being targeted by a massive spam wave originating from unsecured Zendesk support systems, with victims reporting receiving hundreds of emails with strange and sometimes alarming ...

This project is a Task Dependency Management System developed using Django and Django REST Framework. The system allows tasks to depend on other tasks, automatically updates task statuses based on ...

KNOT Technologies, a startup based in Egypt and the UK, has raised $1 million in pre-seed funding from venture firm A15. The company is developing an AI-powered ticketing system to reduce fraud and ...

A Django app for running scheduled tasks (cron jobs) within your Django project. This is a fork of Tivix/django-cron with full Django 5 compatibility. Used by Ticketping in production.

Abstract: Customer service operations increasingly struggle to handle the rising volume and complexity of support tickets, exposing the limitations of traditional rule-based workflows and static ...

MADRID, Jan 16 (Reuters) - Spanish technology group Indra has won a contract from Transport for London (TfL) to run the ticketing and control systems across the city's public transit network in a deal ...