The future of customer service is less about the people than it is the sound of a person or the virtual image of an individual. Humans are just so inefficient. But they can be improved, too, through ...

Smart speakers and digital assistants are transforming our lives in subtle, useful ways With all the artificial intelligence ...

Ilya Gelfenbeyn is the co-founder and CEO of Speaktoit, which develops natural language virtual assistants for Android, iOS and Windows Phone. When Siri launched on the iPhone 4S in October 2011, tech ...

For as "smart" as our phones are supposed to be, they're not very good at getting things done on our behalf. But that's about to change, according to Qualcomm. During its annual Snapdragon Summit, the ...

Welcome to What Is, a new column on dedicated to giving simple answers to complex things that affect the products around you. Got a question? Nothing’s off limits. Submit yours to [email protected] ...

Regardless of what type of law you practice, there are a million little details that need to be addressed on a daily basis. From filing documents to drafting contracts to scheduling meetings, most of ...

When hiring a virtual assistant from another country, consider their cultural knowledge as well. Do they have a good understanding of your culture and business practices? Do they understand the ...

3Virtual assistants are on the rise. The Bureau of Labor Statistics estimates that there are nearly four million assistants in the United States alone, and entrepreneurs are relying on them more than ...

What is a virtual assistant? What is a virtual assistant? A virtual assistant is a contractor who works remotely for individuals and businesses. The nature of a VA's work can be administrative or ...