A new category of apps promises to relieve parents of drudgery, with an assist from A.I. But a family’s grunt work is more human, and valuable, than it seems. Credit...Illustration by Cari Vander ...

CaixaBank’s artificial intelligence (AI)-based virtual assistant has answered more questions for more customers than any other support channel, after four million people used the service. The Spanish ...

In his decades-long career in tech journalism, Dennis has written about nearly every type of hardware and software. He was a founding editor of Ziff Davis’ Computer Select in the 1990s, senior ...

The future, as seen in the popular culture of half a century or more ago, was usually depicted as quite rosy. Technology would have rendered every possible convenience at our fingertips, and we’d all ...

Virtual assistants are a lagniappe technology. Almost nobody actually needs them, but when they work properly they bring a little something extra to your life. Even though they’re heavily flawed and a ...