WASHINGTON, Jan 7 (Reuters) - The U.S. services sector activity unexpectedly picked up in December, suggesting the economy ended 2025 on a solid footing. The Institute for Supply Management said on ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

Salesforce Inc. said it’s saving about $100 million a year by using artificial intelligence tools in the software company’s customer service operations. The company is working to sell AI features that ...

If you are wondering which Windows 11/10 features you can safely turn off, then this guide will help you. Windows comes with several built-in features that are enabled by default. However, many of ...

September 08, 2025 - There's little debate that AI is saving time spent on routine legal tasks — a lot of it. One study notes results from pilot projects show associate time spent on a complaint ...

Internet intelligence firm GreyNoise reports that it has recorded a significant spike in scanning activity consisting of nearly 1,971 IP addresses probing Microsoft Remote Desktop Web Access and RDP ...

WTF?! Across the United States, consumers are confronting a new kind of obstacle when seeking help from companies and government agencies: a maze of automated systems, endless wait times, and ...

In hindsight I’ll say: I always thought going crazy would be more exciting—roaming the street in a bathrobe, shouting at fruit. Instead I spent a weary season of my life saying representative.

Microsoft today released security updates to fix at least 67 vulnerabilities in its Windows operating systems and software. Redmond warns that one of the flaws is already under active attack, and that ...

The retail employee is a defining stock character in the mythology of Generation X. Whether he sells books, comics or records, he is a witty and withering antihero, a cultural gatekeeper but rarely a ...